New classrooms in use: update on reported issues

Posted on: 30 September 2016
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The academic year has officially started and the thirty-seven new rooms that were completed over the Summer are in full use.

Thank you for your feedback. It’s been great to meet you as we go round the new rooms before the start of lectures to give a quick overview of what’s new and answering your questions. If a member of the Educational Technology Team approaches you in one of the new rooms, do not hesitate to ask how to use the equipment.

You highlighted a few issues that we reported via the Service Desk and this is a quick update on them:

Some AV/IT malfunctions (log in issues, projection issues; keyboard not plugged in, etc.) These have been reported and fixed by the Service Desk
In some rooms, phones and attendance swipe card machines had not installed This issue is limited to the new rooms. The  Service Desk are aware of the situation and are installing the swipe card machines.
Problems playing sound in some of the rooms If you are faced with this issue, please follow the instructions on the page, while the Service Desk finds a solution:

Do let us know if you’ve had any problems in the new rooms , get in touch via this email: We’ll log the issue, chase it and get back to you as soon as possible.

Jorge Freire

Jorge Freire

Education Technology Specialist at University of Westminster
Jorge Freire

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