Finding out what students and staff think about their digital environment can be challenging. Without a clear process for engaging people in conversation about our digital infrastructure and practices, it is difficult to tell whether the organisation’s investment is delivering the service experiences we would hope for our students and staff.
The digital experience insights survey provides a unique look at all aspects of the digital environment through the eyes of our students and staff. It provides practical mechanisms for:
- Engaging with staff and students
- Analysing their responses
- Planning and implementing changes to improve their experience of the digital environment
The Digital Experience Insight surveys for Westminster staff can be accessed using the links below: