{"id":12425,"date":"2022-06-14T13:46:21","date_gmt":"2022-06-14T13:46:21","guid":{"rendered":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/?page_id=12425"},"modified":"2024-09-26T10:39:08","modified_gmt":"2024-09-26T10:39:08","slug":"staff-login-to-blackboard","status":"publish","type":"page","link":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/staff-login-to-blackboard\/","title":{"rendered":"Staff Login"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12425\" class=\"elementor elementor-12425\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8dbbbe1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8dbbbe1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-115f9e6\" data-id=\"115f9e6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-55f8da9 elementor-widget elementor-widget-heading\" data-id=\"55f8da9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Accessing Blackboard and Potential.ly<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-09b00d0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"09b00d0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9c3374a\" data-id=\"9c3374a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6978a12 elementor-widget elementor-widget-text-editor\" data-id=\"6978a12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To access <strong>Blackoard<\/strong> please go to: <span style=\"text-decoration: underline\"><a href=\"https:\/\/learning.westminster.ac.uk\/\" target=\"_blank\" rel=\"noopener\">https:\/\/learning.westminster.ac.uk\/<\/a><\/span><\/p><p>To access <strong>Potential.ly<\/strong> please go to: <span style=\"text-decoration: underline\"><a href=\"https:\/\/westminster.potential.ly\/\" target=\"_blank\" rel=\"noopener\">https:\/\/westminster.potential.ly\/<\/a><\/span><\/p><p>To login, you will need your complete Microsoft email account and the same password you use for other university systems.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7dc4110 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7dc4110\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ddaf4bd\" data-id=\"ddaf4bd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-56738be elementor-widget elementor-widget-heading\" data-id=\"56738be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Password Reset<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-831bc33 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"831bc33\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-489d869\" data-id=\"489d869\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7695e77 elementor-widget elementor-widget-text-editor\" data-id=\"7695e77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><p id=\"the-university-allows-staff-to-reset-a-forgotten-password-online-using-their-microsoft-365-login.\">The University allows staff to reset a forgotten password online using their Microsoft 365 login.<\/p><p>The IT Service Desk has no access to personal information to verify your identity. This means they will not be able to reset passwords over the phone.<\/p><p>To reset a password, staff need to register for the Microsoft 365 password reset service.\u00a0 Below are the instructions for:<\/p><ul><li><p>Registering for password recovery<\/p><\/li><li><p>How to reset a forgotten password<\/p><\/li><li><p>Choosing to change your password once registered<\/p><\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0fce08a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0fce08a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b66643d\" data-id=\"b66643d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b79d9d1 elementor-widget elementor-widget-heading\" data-id=\"b79d9d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How do I register for the Microsoft 365 recovery service?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bbf55c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bbf55c6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f33760b\" data-id=\"f33760b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c6ac665 elementor-widget elementor-widget-text-editor\" data-id=\"c6ac665\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li><p>\u00a0If you have forgotten your password, and attempt to log into <span style=\"text-decoration: underline\"><a title=\"https:\/\/login.microsoftonline.com\" href=\"https:\/\/login.microsoftonline.com\/\" target=\"_blank\" rel=\"noopener\" data-cke-saved-href=\"https:\/\/login.microsoftonline.com\" data-interception=\"off\">Microsoft\u00a0365<\/a><\/span>, (<a href=\"https:\/\/login.microsoftonline.com\/\" data-cke-saved-href=\"https:\/\/login.microsoftonline.com\">https:\/\/login.microsoftonline.com<\/a>), you may see the screen shown on right.<\/p><\/li><li><p>Click the &#8216;Next&#8217; button to continue.<\/p><\/li><li><p>The screen below will open.\u00a0 Choose your preferred authentication method from the list and select &#8216;Set it up now.<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9be6f5a\" data-id=\"9be6f5a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cfd9cca elementor-widget elementor-widget-image\" data-id=\"cfd9cca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"557\" height=\"486\" src=\"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2022\/06\/content.png\" class=\"attachment-large size-large wp-image-12429\" alt=\"Beginning of password reset registration\" srcset=\"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2022\/06\/content.png 557w, https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2022\/06\/content-300x262.png 300w\" sizes=\"(max-width: 557px) 100vw, 557px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9b8fb02 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9b8fb02\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3c7496e\" data-id=\"3c7496e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-22e1f53 elementor-widget elementor-widget-spacer\" data-id=\"22e1f53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b231c45 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b231c45\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-017ece5\" data-id=\"017ece5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e615ae4 elementor-widget elementor-widget-image\" data-id=\"e615ae4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"357\" src=\"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2022\/06\/2-1024x357.png\" class=\"attachment-large size-large wp-image-12430\" alt=\"Screen requesting that at least one authentication method is set up to allow password resets\" srcset=\"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2022\/06\/2-1024x357.png 1024w, https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2022\/06\/2-300x104.png 300w, https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2022\/06\/2-768x267.png 768w, https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2022\/06\/2.png 1180w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b9d41a0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b9d41a0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b7afa45\" data-id=\"b7afa45\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b090b9a elementor-widget elementor-widget-spacer\" data-id=\"b090b9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-409d6ab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"409d6ab\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-989974d\" data-id=\"989974d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-660940c elementor-widget elementor-widget-text-editor\" data-id=\"660940c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Please note:<\/strong> if you click <strong>\u2018Cancel\u2019<\/strong> you have not registered for password recovery, and when you next log in you may be prompted to set up this information again.\u00a0<\/p><p><strong>Having set up your authentication &#8211;<\/strong><\/p><ul><li><p>You will only need to set up a verification method once.<\/p><\/li><li><p>You can change these settings at any time by going to <span style=\"text-decoration: underline\"><a title=\"https:\/\/aka.ms\/ssprsetup\" href=\"https:\/\/aka.ms\/ssprsetup\" target=\"_blank\" rel=\"noopener\" data-interception=\"off\" data-cke-saved-href=\"https:\/\/aka.ms\/ssprsetup\">security info settings<\/a><\/span><\/p><\/li><li><p>No one can see the information you have entered and the IT Service Desk will not be able to recover this information.\u00a0<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2bfc91b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2bfc91b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6645a45\" data-id=\"6645a45\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4671dcc elementor-widget elementor-widget-heading\" data-id=\"4671dcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What happens after registration if I forget my password?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-804790c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"804790c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8eb73a2\" data-id=\"8eb73a2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fb513b5 elementor-widget elementor-widget-text-editor\" data-id=\"fb513b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><p>If you have forgotten your password, go to\u00a0<a title=\"https:\/\/outlook.office.com\" href=\"https:\/\/outlook.office.com\/\" target=\"_blank\" rel=\"noopener\" data-cke-saved-href=\"https:\/\/outlook.office.com\" data-interception=\"off\">webmail<\/a>,\u00a0<a href=\"https:\/\/outlook.office.com\/\" data-cke-saved-href=\"https:\/\/outlook.office.com\">https:\/\/outlook.office.com<\/a><\/p><\/li><li><p>There are two options for dealing with forgotten passwords:<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-881ce10 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"881ce10\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-26d3fcf\" data-id=\"26d3fcf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c45419 elementor-widget elementor-widget-spacer\" data-id=\"3c45419\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-37d5e3e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"37d5e3e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1b63413\" data-id=\"1b63413\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1052805 elementor-widget elementor-widget-text-editor\" data-id=\"1052805\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u200b\u200b\u200b\u200b\u200b\u200b\u200b<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p><strong>Option A: <\/strong>Click on\u00a0\u2018Can\u2019t access your account?\u2019\u00a0\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-be6b652\" data-id=\"be6b652\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ddf0918 elementor-widget elementor-widget-image\" data-id=\"ddf0918\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"558\" height=\"470\" src=\"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2022\/06\/3.png\" class=\"attachment-large size-large wp-image-12431\" alt=\"Option A for forgotten passwords\" srcset=\"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2022\/06\/3.png 558w, https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2022\/06\/3-300x253.png 300w\" sizes=\"(max-width: 558px) 100vw, 558px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f362d4f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f362d4f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9fc2dbb\" data-id=\"9fc2dbb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40c53a5 elementor-widget elementor-widget-spacer\" data-id=\"40c53a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-905598f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"905598f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3a8b501\" data-id=\"3a8b501\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-57b71cf elementor-widget elementor-widget-text-editor\" data-id=\"57b71cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><p>\u00a0<\/p><p><strong>Option B: <\/strong>If you have entered your username and clicked \u2018Next\u2019 you will then be prompted for your password. In this case, click on <strong>&#8220;Forgotten my password&#8221;.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-42d149d\" data-id=\"42d149d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ed1b99 elementor-widget elementor-widget-image\" data-id=\"1ed1b99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"372\" height=\"288\" src=\"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2022\/06\/4.png\" class=\"attachment-large size-large wp-image-12432\" alt=\"Option B for forgotten passwords\" srcset=\"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2022\/06\/4.png 372w, https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2022\/06\/4-300x232.png 300w\" sizes=\"(max-width: 372px) 100vw, 372px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e0729d8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e0729d8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5203927\" data-id=\"5203927\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c2e581b elementor-widget elementor-widget-text-editor\" data-id=\"c2e581b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For both Option A and Option B,\u00a0you will be prompted to confirm the details you registered previously.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6f4d87b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f4d87b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a7bb621\" data-id=\"a7bb621\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f15a235 elementor-widget elementor-widget-heading\" data-id=\"f15a235\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How do I change my password?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fd033c5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fd033c5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ab01774\" data-id=\"ab01774\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69e14cb elementor-widget elementor-widget-text-editor\" data-id=\"69e14cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you know your existing password, you can change it using any of the following methods:\u200b\u200b\u200b\u200b\u200b\u200b\u200b<\/p><ol><li><p>Navigate to the <a title=\"https:\/\/password.westminster.ac.uk\/\" href=\"https:\/\/password.westminster.ac.uk\/\" target=\"_blank\" rel=\"noopener\" data-cke-saved-href=\"https:\/\/password.westminster.ac.uk\/\" data-interception=\"off\">Password Self Service<\/a>, (<a href=\"https:\/\/password.westminster.ac.uk\/\" data-cke-saved-href=\"https:\/\/password.westminster.ac.uk\/\">https:\/\/password.westminster.ac.uk\/<\/a>), webpage.<\/p><\/li><li><p>Press &#8216;<strong>ctrl + alt + del&#8217;<\/strong>\u00a0on a University managed Windows PC and choose &#8216;Change Password&#8217;.<\/p><\/li><li><p>In Office 365, click on your profile picture or initials in the top right-hand corner and choose &#8216;<strong>My account&#8217;<\/strong><\/p><\/li><\/ol><p>Select <strong>&#8216;Security &amp; Privacy<\/strong> in the left-hand column<\/p><ul><li><p>Select Change your password.<\/p><\/li><li><p>Follow the prompts to establish a new password.\u200b\u200b\u200b\u200b<\/p><\/li><li><p>Allow your browser to save your password if on a University device. Not recommended for personal devices.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-84050ee elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"84050ee\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9261aef\" data-id=\"9261aef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5bdf8d4 elementor-widget elementor-widget-heading\" data-id=\"5bdf8d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How do I check my forgotten password information?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d9fe430 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d9fe430\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-26c28d4\" data-id=\"26c28d4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b6342d elementor-widget elementor-widget-text-editor\" data-id=\"2b6342d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><p>To check the information you have previously registered in Office 365, navigate to the <a href=\"https:\/\/aka.ms\/ssprsetup\" target=\"_blank\" rel=\"noopener\" data-cke-saved-href=\"https:\/\/aka.ms\/ssprsetup\">security info link<\/a>.<\/p><\/li><li><p>You will be prompted to verify your account details using the information you previously registered.<\/p><\/li><li><p>Once you have logged in, you can change your alternate email address or phone number.\u00a0 You will not be able to view the answers to the security questions, however, you will be able to change these questions and answers.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e1aab43 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e1aab43\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cf3c546\" data-id=\"cf3c546\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69daceb elementor-widget elementor-widget-text-editor\" data-id=\"69daceb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For further help with login issues, please contact the <strong>Service Desk<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c6f94ed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c6f94ed\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aba3030\" data-id=\"aba3030\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9903851 elementor-widget elementor-widget-text-editor\" data-id=\"9903851\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #999999\">Updated September 2024<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Accessing Blackboard and Potential.ly To access Blackoard please go to: https:\/\/learning.westminster.ac.uk\/ To access Potential.ly please go to: https:\/\/westminster.potential.ly\/ To login, you will need your complete Microsoft email account and the same password you use for other university systems. Password Reset&#8230;<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12425","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/pages\/12425","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/comments?post=12425"}],"version-history":[{"count":29,"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/pages\/12425\/revisions"}],"predecessor-version":[{"id":19145,"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/pages\/12425\/revisions\/19145"}],"wp:attachment":[{"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/media?parent=12425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}