{"id":22297,"date":"2026-08-22T06:28:16","date_gmt":"2026-08-22T06:28:16","guid":{"rendered":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/?page_id=22297"},"modified":"2026-08-22T06:28:32","modified_gmt":"2026-08-22T06:28:32","slug":"frequently-asked-questions-ai-conversations","status":"publish","type":"page","link":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/frequently-asked-questions-ai-conversations\/","title":{"rendered":"Frequently Asked Questions: AI Conversations"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"22297\" class=\"elementor elementor-22297\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-59c739c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"59c739c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d68d3d\" data-id=\"7d68d3d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cdc7e8f elementor-widget elementor-widget-html\" data-id=\"cdc7e8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div style=\"font-family:Arial, Helvetica, sans-serif;line-height:1.6;color:#222\">\r\n\r\n    <p style=\"margin:0 0 18px 0\">\r\n        <a href=\"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/supporting-changes-in-digital-learning-and-ai\/\" style=\"color:#005fcc;text-decoration:underline\">\r\n            &larr; Back to Supporting Changes in Digital Learning and AI\r\n        <\/a>\r\n    <\/p>\r\n\r\n    <span style=\"display:inline-block;margin-bottom:18px;padding:4px 10px;background:#f1f1f1;border-radius:4px;font-size:12px;font-weight:bold;text-transform:uppercase;letter-spacing:0.03em;color:#555\">\r\n        For students and colleagues\r\n    <\/span>\r\n\r\n    <div style=\"background:#ffffff;border:1px solid #ddd;border-left:5px solid #7256a8;border-radius:8px;padding:20px;margin-bottom:22px\">\r\n        <p style=\"margin:0\">\r\n            These FAQs answer common questions about using AI Conversations in Blackboard,\r\n            including how activities can be created, how students interact with them and\r\n            what academic colleagues can see after an activity has been submitted.\r\n        <\/p>\r\n    <\/div>\r\n\r\n    <details style=\"background:#ffffff;border:1px solid #ddd;border-radius:8px;margin-bottom:14px;overflow:hidden\">\r\n        <summary style=\"cursor:pointer;font-weight:bold;font-size:17px;padding:18px 20px\">\r\n            If an academic colleague creates an AI Conversation, including for formative assessment, can they see the student's conversation with the AI?\r\n        <\/summary>\r\n        <div style=\"padding:0 20px 20px 20px\">\r\n            <p style=\"margin-top:0;margin-bottom:14px\">\r\n                Yes. Once the student submits an AI Conversation activity, the instructor\r\n                can view and review their work.\r\n            <\/p>\r\n\r\n            <p style=\"margin:0\">\r\n                The initial focus of AI Studio is slightly different: it is designed to give\r\n                students equitable access to AI and support the development of their AI literacy.\r\n                If AI Studio is introduced into specific course workflows in the future, we would\r\n                expect the student's activity within those workflows to be visible to the instructor.\r\n            <\/p>\r\n        <\/div>\r\n    <\/details>\r\n\r\n    <details style=\"background:#ffffff;border:1px solid #ddd;border-radius:8px;margin-bottom:14px;overflow:hidden\">\r\n        <summary style=\"cursor:pointer;font-weight:bold;font-size:17px;padding:18px 20px\">\r\n            What kinds of AI Conversation can an academic colleague create?\r\n        <\/summary>\r\n        <div style=\"padding:0 20px 20px 20px\">\r\n            <p style=\"margin-top:0;margin-bottom:14px\">\r\n                AI Conversations currently support two types of activity: Socratic questioning\r\n                and role-play.\r\n            <\/p>\r\n\r\n            <p style=\"margin-top:0;margin-bottom:14px\">\r\n                Socratic questioning encourages students to explore a topic through continuing\r\n                questions, while role-play allows a student to work through a scenario with an\r\n                AI persona.\r\n            <\/p>\r\n\r\n            <p style=\"margin:0\">\r\n                An AI Conversation also includes a reflection question, giving students an\r\n                opportunity to reflect on the activity and identify possible errors or bias\r\n                in the AI's responses.\r\n            <\/p>\r\n        <\/div>\r\n    <\/details>\r\n\r\n    <details style=\"background:#ffffff;border:1px solid #ddd;border-radius:8px;margin-bottom:14px;overflow:hidden\">\r\n        <summary style=\"cursor:pointer;font-weight:bold;font-size:17px;padding:18px 20px\">\r\n            Can an academic colleague try an AI Conversation before making it available to students?\r\n        <\/summary>\r\n        <div style=\"padding:0 20px 20px 20px\">\r\n            <p style=\"margin-top:0;margin-bottom:14px\">\r\n                Yes. Academic colleagues can preview an AI Conversation and interact with the\r\n                AI persona as a student would before releasing the activity.\r\n            <\/p>\r\n\r\n            <p style=\"margin:0\">\r\n                This is strongly recommended, as generative AI can produce inaccurate or biased\r\n                responses. Previewing the activity provides an opportunity to check that the\r\n                instructions are clear and that the AI persona responds in an appropriate and\r\n                useful way.\r\n            <\/p>\r\n        <\/div>\r\n    <\/details>\r\n\r\n    <details style=\"background:#ffffff;border:1px solid #ddd;border-radius:8px;margin-bottom:14px;overflow:hidden\">\r\n        <summary style=\"cursor:pointer;font-weight:bold;font-size:17px;padding:18px 20px\">\r\n            Does an academic colleague have to create an AI Conversation entirely from scratch?\r\n        <\/summary>\r\n        <div style=\"padding:0 20px 20px 20px\">\r\n            <p style=\"margin-top:0;margin-bottom:14px\">\r\n                No. Blackboard's AI Design Assistant can help generate an AI Conversation.\r\n                Colleagues can specify the type of conversation, provide additional instructions,\r\n                adjust its complexity and choose relevant course materials to provide context.\r\n            <\/p>\r\n\r\n            <p style=\"margin:0\">\r\n                Blackboard can generate suggestions for elements such as the conversation title,\r\n                AI persona and reflection question. The academic colleague should review and,\r\n                where necessary, edit the generated activity before making it available to students.\r\n            <\/p>\r\n        <\/div>\r\n    <\/details>\r\n\r\n    <details style=\"background:#ffffff;border:1px solid #ddd;border-radius:8px;margin-bottom:14px;overflow:hidden\">\r\n        <summary style=\"cursor:pointer;font-weight:bold;font-size:17px;padding:18px 20px\">\r\n            What happens after a student completes an AI Conversation?\r\n        <\/summary>\r\n        <div style=\"padding:0 20px 20px 20px\">\r\n            <p style=\"margin-top:0;margin-bottom:14px\">\r\n                An AI Conversation includes a reflection question as well as the conversation\r\n                itself. The reflection gives the student an opportunity to consider what they\r\n                learned from the activity and to identify possible bias or errors in the AI's\r\n                responses.\r\n            <\/p>\r\n\r\n            <p style=\"margin:0\">\r\n                Once the student submits the activity, the instructor can review the student's work.\r\n            <\/p>\r\n        <\/div>\r\n    <\/details>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>&larr; Back to Supporting Changes in Digital Learning and AI For students and colleagues These FAQs answer common questions about using AI Conversations in Blackboard, including how activities can be created, how students interact with them and what academic colleagues&#8230;<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22297","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/pages\/22297","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/comments?post=22297"}],"version-history":[{"count":4,"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/pages\/22297\/revisions"}],"predecessor-version":[{"id":22301,"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/pages\/22297\/revisions\/22301"}],"wp:attachment":[{"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/media?parent=22297"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}