{"id":25,"date":"2019-08-16T16:03:23","date_gmt":"2019-08-16T16:03:23","guid":{"rendered":"http:\/\/blog.westminster.ac.uk\/blackboardhelp\/?page_id=25"},"modified":"2025-10-28T21:15:36","modified_gmt":"2025-10-28T21:15:36","slug":"contact","status":"publish","type":"page","link":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/contact\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"25\" class=\"elementor elementor-25\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4a31666 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4a31666\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dc9e8a5\" data-id=\"dc9e8a5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-81ce178 elementor-widget elementor-widget-text-editor\" data-id=\"81ce178\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><img decoding=\"async\" class=\"alignnone size-medium wp-image-19272\" src=\"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2024\/10\/LIDE-300x84.jpg\" alt=\"Learning Innovation and Digital Engagement (LIDE)\" width=\"300\" height=\"84\" srcset=\"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2024\/10\/LIDE-300x84.jpg 300w, https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2024\/10\/LIDE-1024x285.jpg 1024w, https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2024\/10\/LIDE-768x214.jpg 768w, https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2024\/10\/LIDE-1536x428.jpg 1536w, https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2024\/10\/LIDE.jpg 1828w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/strong><\/p><p><strong>The Learning Innovation and Digital Engagement (LIDE)<\/strong>\u00a0team provide friendly, expert, learning and teaching support to both staff and students with a wide range of issues from; accessing Blackboard, uploading and setting up assessments, Panopto, MS Teams and Classroom technology.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-370432b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"370432b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fdc185e\" data-id=\"fdc185e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a0c36b4 elementor-widget elementor-widget-spacer\" data-id=\"a0c36b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-58591ab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"58591ab\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-24aa72e\" data-id=\"24aa72e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f3199b1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f3199b1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-84f792a\" data-id=\"84f792a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40ec066 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"40ec066\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:&quot;200&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2024\/10\/people-using-laptops-768x432.jpg\" class=\"attachment-medium_large size-medium_large wp-image-19239\" alt=\"people-using-laptops\" srcset=\"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2024\/10\/people-using-laptops-768x432.jpg 768w, https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2024\/10\/people-using-laptops-300x169.jpg 300w, https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2024\/10\/people-using-laptops.jpg 800w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3b2ae7f\" data-id=\"3b2ae7f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17b1bad elementor-widget elementor-widget-heading\" data-id=\"17b1bad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><b>For Students<\/b><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29d0d00 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"29d0d00\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:&quot;100&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Use <span style=\"text-decoration: underline\"><a href=\"https:\/\/chat.learnwise.ai\/?assistantId=EFibAZjzKf6s&amp;region=uk\" target=\"_blank\" rel=\"noopener\">Blackboard \u00a0AI Assistant<\/a><\/span> for online learning.\u00a0<\/li><li><strong><a href=\"http:\/\/blog.westminster.ac.uk\/blackboardhelp\/blackboard_help_student\/\"><u>FAQs for Students<\/u><\/a><\/strong> page.<\/li><li><p>For further help, contact the\u00a0<span style=\"text-decoration: underline\"><b><a title=\"https:\/\/www.westminster.ac.uk\/current-students\/support-and-services\" href=\"https:\/\/www.westminster.ac.uk\/current-students\/support-and-services\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-safelink=\"true\" data-linkindex=\"0\">Student Centre.<\/a><\/b><\/span><\/p><\/li><li>How to access Blackboard and <strong>specific<\/strong>\u00a0help\u00a0<strong>with<\/strong>\u00a0password issues on our &#8216;<span style=\"text-decoration: underline\"><strong><a href=\"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/student-login-to-blackboard\/\">Student Login to Blackboard<\/a>&#8216;<\/strong><\/span> blog page.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-954f672 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"954f672\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f0c621d\" data-id=\"f0c621d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-350d06a elementor-widget elementor-widget-spacer\" data-id=\"350d06a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-df82cef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"df82cef\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-19b2f4f\" data-id=\"19b2f4f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-85041c8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"85041c8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3074bd5\" data-id=\"3074bd5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c5fe28e elementor-invisible elementor-widget elementor-widget-image\" data-id=\"c5fe28e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:&quot;200&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"273\" height=\"185\" src=\"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-content\/uploads\/sites\/41\/2024\/10\/staff-.jpg\" class=\"attachment-medium_large size-medium_large wp-image-19250\" alt=\"staff working\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-24bf71a\" data-id=\"24bf71a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e582b00 elementor-widget elementor-widget-heading\" data-id=\"e582b00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><b>For Staff<\/b><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ad7731 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"4ad7731\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:&quot;100&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Use <strong><a href=\"https:\/\/chat.learnwise.ai\/?assistantId=MzZ0cvPUgT7w\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline\">TEACH<\/span><\/a><\/strong>, the AI assistant for online learning.\u00a0<\/li><li><strong><u><a href=\"http:\/\/blog.westminster.ac.uk\/blackboardhelp\/faqs\/\">FAQs for Staff<\/a><\/u><\/strong>\u00a0page<\/li><li><p>For further help, email: <span style=\"text-decoration: underline\"><strong><a href=\"mailto:Blackboard-support@westminster.ac.uk\">Blackboard-support@westminster.ac.uk<\/a><\/strong><\/span><\/p><\/li><li><span style=\"margin: 0px;padding: 0px\">For username\/password issues, visit the &#8216;<a href=\"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/staff-login-to-blackboard\/\" target=\"_blank\" rel=\"noopener\"><strong><span style=\"text-decoration: underline\">Staff Login<\/span><\/strong><\/a>&#8216; page.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-46d2bc7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"46d2bc7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a096291\" data-id=\"a096291\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9eb7736 elementor-widget elementor-widget-text-editor\" data-id=\"9eb7736\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/about-us\/\"><span style=\"text-decoration: underline\">About Us<\/span><\/a> page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The Learning Innovation and Digital Engagement (LIDE)\u00a0team provide friendly, expert, learning and teaching support to both staff and students with a wide range of issues from; accessing Blackboard, uploading and setting up assessments, Panopto, MS Teams and Classroom technology. For&#8230;<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/pages\/25","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/comments?post=25"}],"version-history":[{"count":84,"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/pages\/25\/revisions"}],"predecessor-version":[{"id":21541,"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/pages\/25\/revisions\/21541"}],"wp:attachment":[{"href":"https:\/\/blog.westminster.ac.uk\/blackboardhelp\/wp-json\/wp\/v2\/media?parent=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}