{"id":2418,"date":"2022-09-15T09:57:41","date_gmt":"2022-09-15T09:57:41","guid":{"rendered":"https:\/\/blog.westminster.ac.uk\/classrooms\/?page_id=2418"},"modified":"2022-10-04T14:17:15","modified_gmt":"2022-10-04T14:17:15","slug":"help-and-support","status":"publish","type":"page","link":"https:\/\/blog.westminster.ac.uk\/classrooms\/help-and-support\/","title":{"rendered":"help and support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2418\" class=\"elementor elementor-2418\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-750d9bb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"750d9bb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-81a8ff8\" data-id=\"81a8ff8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8f889fe elementor-widget elementor-widget-spacer\" data-id=\"8f889fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f381e7 elementor-widget elementor-widget-heading\" data-id=\"6f381e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br>   Wireless Display Help and Support<br><br><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a436adb elementor-widget elementor-widget-text-editor\" data-id=\"a436adb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>It might take about a minute for your device to\u00a0discover\u00a0the\u00a0list of rooms availabl<a href=\"https:\/\/blog.westminster.ac.uk\/classrooms\/wp-content\/uploads\/sites\/23\/2022\/09\/Picture-1.png\"><img fetchpriority=\"high\" decoding=\"async\" class=\"size-medium wp-image-2540 alignright\" src=\"https:\/\/blog.westminster.ac.uk\/classrooms\/wp-content\/uploads\/sites\/23\/2022\/09\/Picture-1-300x224.png\" alt=\"I'm hear to help image\" width=\"300\" height=\"224\" srcset=\"https:\/\/blog.westminster.ac.uk\/classrooms\/wp-content\/uploads\/sites\/23\/2022\/09\/Picture-1-300x224.png 300w, https:\/\/blog.westminster.ac.uk\/classrooms\/wp-content\/uploads\/sites\/23\/2022\/09\/Picture-1-276x207.png 276w, https:\/\/blog.westminster.ac.uk\/classrooms\/wp-content\/uploads\/sites\/23\/2022\/09\/Picture-1-476x357.png 476w, https:\/\/blog.westminster.ac.uk\/classrooms\/wp-content\/uploads\/sites\/23\/2022\/09\/Picture-1-320x240.png 320w, https:\/\/blog.westminster.ac.uk\/classrooms\/wp-content\/uploads\/sites\/23\/2022\/09\/Picture-1.png 697w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>e for wireless display.\u00a0<\/li><li>\u00a0<\/li><li>Restart your\u00a0device:\u00a0<br \/>&#8211; If you get an error message, for example: \u201cconnection failed\u201d or \u201ccannot connect\u201d\u00a0<br \/>&#8211; If even though you entered the correct PIN, it says &#8220;incorrect PIN&#8221; and asks to enter the PIN again.\u00a0<\/li><li>\u00a0<\/li><li>The same room appears twice in the list of rooms available for wireless display. Select the first instance of the room, if you get an error message, then try the second one.\u00a0<\/li><li>\u00a0<\/li><li>If you have tried the above and still have a technical problem:<\/li><li>&#8211; Students <span style=\"text-decoration: underline\"><a title=\"https:\/\/www.westminster.ac.uk\/current-students\/support-and-services\" href=\"https:\/\/www.westminster.ac.uk\/current-students\/support-and-services\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Link contact the Libray and Student Centre\">contact the Library and Student Centre<\/a><\/span>\u00a0<\/li><li>&#8211; Staff <span style=\"text-decoration: underline\"><a title=\"https:\/\/servicedesk.westminster.ac.uk\/support\/home\" href=\"https:\/\/servicedesk.westminster.ac.uk\/support\/home\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Link contact the Service Desk\">contact the Service Desk<\/a>.<\/span><\/li><li>\u00a0<\/li><li>If it is not a technical issue but\u00a0you\u00a0require support on how to make the\u00a0most\u00a0of the Wireless Display in your teaching sessions or would like to arrange a\u00a0one to one\u00a0training\/ demonstration session contact the\u00a0LIDE team by emailing\u00a0<span style=\"text-decoration: underline\">blackboard-support@westminster.ac.uk<\/span>.\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Wireless Display Help and Support It might take about a minute for your device to\u00a0discover\u00a0the\u00a0list of rooms available for wireless display.\u00a0 \u00a0 Restart your\u00a0device:\u00a0&#8211; If you get an error message, for example: \u201cconnection failed\u201d or \u201ccannot connect\u201d\u00a0&#8211; If even though&#8230;<\/p>\n","protected":false},"author":144,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-2418","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blog.westminster.ac.uk\/classrooms\/wp-json\/wp\/v2\/pages\/2418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.westminster.ac.uk\/classrooms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blog.westminster.ac.uk\/classrooms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blog.westminster.ac.uk\/classrooms\/wp-json\/wp\/v2\/users\/144"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.westminster.ac.uk\/classrooms\/wp-json\/wp\/v2\/comments?post=2418"}],"version-history":[{"count":94,"href":"https:\/\/blog.westminster.ac.uk\/classrooms\/wp-json\/wp\/v2\/pages\/2418\/revisions"}],"predecessor-version":[{"id":2620,"href":"https:\/\/blog.westminster.ac.uk\/classrooms\/wp-json\/wp\/v2\/pages\/2418\/revisions\/2620"}],"wp:attachment":[{"href":"https:\/\/blog.westminster.ac.uk\/classrooms\/wp-json\/wp\/v2\/media?parent=2418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}