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The lettings market
Posted on: 15 February 2013
By: mackene
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Filed under: News
The Office for Fair Trading (OFT) has published a report which identifies several consumer protection issues in the lettings market. As part of this report, the OFT analysed nearly 4,000 complaints made by people renting a home as well as those letting out a property. It found that both tenants and landlords were concerned about fees and charges levied by agents, poor service provided and that ‘surprise’ charges were introduced or ‘drip-fed’ once contracts have been signed. The report sets out a number of recommendations for Government, industry, enforcers and others in order to make the market work better for tenants.
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