Come and meet us
Opening times
Visit the School
Proposal for a Council recommendation on European Tourism Quality Principles
Posted on: 3 March 2014
By: mackene
No Comments »
Filed under: News
The European Commission has proposed a set of voluntary European Tourism Quality Principles to ensure that tourists travelling to other Member States or visiting Europe continent from third countries will get value for their money. These principles cover four main areas: staff training under the supervision of a quality coordinator, consumer satisfaction to ensure that tourist can rely on handling of their complaints, cleanliness and maintenance, and correctness and reliability of information in at least the most relevant foreign language. Such access to reliable and up-to-date information on the quality of tourism services enables tourists to differentiate among competing products, to make an informed choice and to overcome linguistic difficulties. Small and medium size enterprises (SMEs) will find it easier to emphasize that they are providing a high quality service by sticking to the principles. The proposal will therefore help SMEs which make up over 90% of the EU tourism sector.
Latest posts by mackene (see all)
- Retirement - 23 December 2014
- National policy statement for national networks - 18 December 2014
- Local data for resilience webinar - 17 December 2014
What’s new
What’s new and Events presentations archive
- December 2014
- November 2014
- October 2014
- September 2014
- August 2014
- July 2014
- June 2014
- May 2014
- April 2014
- March 2014
- February 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- June 2013
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- July 2011
Leave a Reply