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How to make a city great

Posted on: 5 September 2013
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Filed under: News

To understand the core processes and benchmarks that can transform cities into superior places to live and work, McKinsey & Company developed and analysed a comprehensive database of urban economic, social, and environmental performance indicators. The research included interviewing 30 mayors and other leaders in city governments on four continents and synthesizing the findings from more than 80 case studies that sought to understand what city leaders did to improve processes and services from urban planning to financial management and social housing. The results are outlined in a new report, arguing that leaders who make important strides in improving their cities do three things really well: achieve smart growth; do more with less; and win support for change.

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