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Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Closed for lunch 12pm - 1pm each day

Closed all day Saturday and Sunday and bank holidays

Visit the School

The Project Support Centre is located in the School of Architecture and the Built Environment at the University of Westminster.

Visit the School of Architecture and the Built Environment

Tourism statistics: summer season occupancy

Posted on: 15 March 2013
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This article analyses the tourism trends of the 2012 summer season (June to September) in the European Union (EU) Member States and EFTA countries. In terms of nights spent at hotels and similar accommodation establishments, tourism recorded positive growth rates in most countries, compared with the same period in 2011.

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Travel and Tourism Competitiveness Report 2013

Posted on: 14 March 2013
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Under the theme “Reducing barriers to economic growth and job creation”, the fifth biennial Travel & Tourism Competitiveness Report, published by the World Economic Forum, assesses 140 economies worldwide based on the extent to which they are putting in place the factors and policies to make it attractive to develop the travel and tourism sector.  Switzerland, Germany and Austria are top performers in the Report, which ranks 140 countries according to their attractiveness and ability to develop their travel and tourism industries.

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The new kinship economy: From travel experiences to travel relationships

Posted on: 14 March 2013
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To mark its 10 year anniversary as a global, standalone hospitality company, IHG commissioned the Futures Company to identify the main trends set to shape travel over the next ten years.  The report analyses consumer trends to understand their impact on the changing face of hospitality, and  signals an emerging new era for the hospitality industry globally – moving on from the ‘experience economy’ of the last decade.  The ‘kinship economy’ is about meaningful relationships, whether it is between guests and their circles of influence, the local community or the hotel. The report identifies four emerging types of traveller.

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2013 Cruise Industry

Posted on: 14 March 2013
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This presentation from the Cruise Lines International Association looks at the state of the cruise industry.

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Towards sustainable tourism in the Mediterranean. Marseille, 27 November 2012

Posted on: 13 March 2013
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The European Investment Bank and the Jordanian Ministry of Tourism & Antiquities, in collaboration with ASCAME (Association of the Mediterranean Chambers of Commerce and Industry), organised this half-day conference in order to discuss how to promote sustainable tourism in the Mediterranean and meet people’s expectations of job creation and economic development. Presentations and background material is available online.

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European Tourism Indicator System for Sustainable Management of Destinations

Posted on: 12 March 2013
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The University of Surrey, in collaboraton with Sustainable Travel International and the INTASAVE Partmersgip, were engaged by the European Commission to complete a project finanlising the testing of the European Transport Indicators System for the sustainable management of destinations. The aim of this project is to provide tourism destination stakeholders and Destination Management Organisations (DMOs) across Europe with a simple, ready to use system of indicators with which they can easily assess and monitor the sustainability of their tourism destinations. The toolkit was launched at a conference on 22 February 2013. Presentations, reports and downloads of the toolkit are available online.

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Setting the agenda for special interest tourism: Past, present and future. Archanes, Crete, 22-26 May 2012

Posted on: 12 March 2013
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The International Conference on Tourism held this event to contribute to the debate on the issues posed by special interest tourism by covering state-of-the-art theoretical, practical and institutional work on special interest tourism. A volume of conference proceedings is available online.

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Attitudes of Europeans towards tourism

Posted on: 11 March 2013
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This Flash Eurobarometer, “Attitudes of Europeans towards Tourism” (No 370), was conducted at the request of the Directorate-General for Enterprise and Industry in the 27 EU Member States and in seven additional countries: Croatia, Turkey, the Former Yugoslav Republic of Macedonia, Norway, Iceland, the Republic of Serbia and Israel. This wave is a follow up to the Flash Eurobarometer No 334 conducted in January 2012. The survey was designed to explore a range of aspects surrounding holidays in 2012 and 2013, in particular: respondents’ motivation for going on holiday in 2012; information sources and tools used to research and organise holidays; respondents’ travel profile, preferred destinations and holiday types; satisfaction with various aspects of holidays in 2012; and plans for holidays in 2013, including the potential impact of the current economic crisis on those plans. Where possible, results are compared to the last wave of the survey, conducted in January 2012.

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Valuing the UK’s tourism mix: A manifesto for growth and jobs in travel and tourism

Posted on: 28 February 2013
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The travel association ABTA has presented the Government with a document which highlights the importance of the tourism industry. The paper details how the three sectors of the industry – domestic, outbound, and inbound – are linked and outlines four key priorities for the Government to create jobs and growth in the industry as a whole. These are:  Strategic infrastructure support; Creating a more competitive product; Good regulation for confident customers and businesses; Promotion of travel and tourism as a key employer.

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Importance of shopping to overseas visitors

Posted on: 28 February 2013
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The February 2013 issue of Visit Britain’s monthly publication Foresight examines the importance of shopping to overseas visitors.

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