Over the summer the university has been working with external company to develop AI Assistants for specific purposes. These AI Assistants are all grounded and trained on specific sets of information, ensuring that the level of hallucinations in responses is minimal at worst. The AI Assistants include:
Student Centre AI – Helps find information about student support and services, such as finance, wellbeing, careers, and IT help.

Library AI – Answers questions about using the library, finding resources, and building study skills.

Blackboard AI – Supports the use of online learning tools, including how to use Blackboard, submit work, and access recordings.

Module AI Assistant (MAIA) – this can be deployed to individual Blackboard and is trained only on the content, that is visible to students, of the specific Blackboard site it is deployed to. Currently nearly 200 modules across the university have MAIA deployed following a pilot in semester 2 of the last academic year. If any module leader would like to try MAIA, please complete this short form. When MAIA is first deployed to a module it is visible only to teaching colleagues so they can try it before making visible to students. You can access a set of FAQs about MAIA to learn more.

All of the AI Assistants above have been subject to due diligence at Westminster including cybersecurity and data privacy/protection.