Blackboard Login Issue
Users have reported issues with logging into Blackboard.
If you are trying to access using a Mac/iOS device, please make sure you have the correct settings as below.
Important: We do not recommend using Safari on a Mac device or iPhone/iPad to access Blackboard. Please use Google Chrome or Firefox. If you choose to use Safari, please refer to the settings below to ensure proper functionality.
iPhone/iPad: When using Google Chrome or Firefox, make sure you enable ‘Allow Cross-website Tracking’.
Google Chrome – Go to Settings and select Chrome from the list of your apps and enable ‘Allow Cross-website Tracking’ as below.
Firefox: Go to Settings and select Firefox from the list of your apps and enable ‘Allow Cross-website Tracking’ as below.
Blackboard Mobile App:
In order to enable ‘Allow Cross-Website Tracking’ for the Blackboard app, please follow the steps below:
- Update the Blackboard app to v6.11 on an iOS device
- Launch the app to add the “Allow Cross-Website Tracking” option to the iOS Settings menu
- Close the app in order to enable the setting
- Go to Settings and Blackboard to enable the setting
Safari for iPhone and iPad:
Go to settings and select Safari from the list of apps. Scroll down to Privacy & Security and disable ‘Prevent Cross-Site Tracking’
Safari for Mac:
Open Safari and go to Preferences and select Privacy. Make sure ‘Prevent cross-site tracking’ is unticked.
Chrome for Mac:
Open Chrome and click on the three dots in the top-right corner. Then, go to Settings and select Privacy and Security. Under Cookies and other site data, ensure that ‘Third-Party Cookies’ are allowed.
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