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How to get help

The Learning Innovation and Digital Engagement (LIDE) team can help both staff and students with a wide range of issues from; accessing Blackboard, uploading and setting up assessments, Panopto, Blackboard Collaborate and Classroom technology.

Before contacting us, please check the following FAQs pages and the menu on the right.

FAQs for Students

FAQs for Staff

For further help, please do not hesitate to contact us via email:

Can not log in to Blackboard? 

If you are unable to log in, please first reset your password using the self-service password management site:

However, if you still can’t log in – you’ll need to contact the IT Service Desk:

University of Westminster
309 Regent Street, London W1B 2UW
General enquiries: +44 (0)20 7911 5000
Course enquiries: +44 (0)20 7915 5511

The University of Westminster is a charity and a company limited by guarantee.
Registration number: 977818 England
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