Accessing Blackboard as a Student
To access the university’s learning management system (Blackboard), you will need to use the Single-Sign-On (SSO) system which uses your university’s Microsoft login account. This change was made to improve the availability of the service by using the cloud-based Microsoft authentication system.
Click on the questions below to see the suggested answers.
What is my account to access Blackboard?
To access resources in Blackboard, you’ll need to use your university’s Microsoft login account (firstname.lastname@example.org) and a password. You are given a username before you enrol with us. This is the letter “w” followed by the first 7 digits of your student ID number. Check any University correspondence for this ID number.
For example, if your student ID is 12345678
Your university’s Microsoft login account is in the format W1234567@westminster.ac.uk which is also your login account to access Blackboard.
Note: This is Different from your university Gmail account, which in this case will be W1234567@my.westminster.ac.uk but the same password.
How to login to Blackboard?
2. You will be directed to the Microsoft Authentication page.
3. Enter your university’s Microsoft login account in the format email@example.com and press ‘Next’
4. Enter your password and press ‘Sign in‘
I do not know what my password is? or How can I reset/change it?
To set up your password for the first time (or to reset it), go to our password self-service and follow the instructions. Password reset links will be sent to the personal email address you provided when joining the University.
Note: A username is the letter “w” followed by the first 7 digits of the student ID number. Check any University correspondence for this ID number.
For example, if the student ID is 123456789 then the username will be w1234567
My password works with my university's Gmail but not with Blackboard?
First, make sure you are using your Microsoft login account (in this format firstname.lastname@example.org) and a password to login to Blackboard.
If this still does not work, to make sure your password is synchronised in all university systems, reset your password by visiting our password self-service and follow the instructions.
If you password is still not working, please contact the IT Service Desk via email email@example.com or on +44 (0)20 7915 5488.
I am having issues with the Multi-Factor Authentication (MFA)?
If you are having issues getting a verification code from the Microsoft Authenticator app, please visit the FAQs page, which may help you resolve the issue.
If you still need help with Authenticating, the university’s IT Service Desk will be able to help; please contact them via:
Phone: +44 (0)20 7915 5488
Or log a call online via the IT service desk