Please see below a list of frequently asked questions (FAQs) and answers to help you with the use of Blackboard and other learning tools. Please click on each question to reveal the suggested answers. You could also find further help by checking the menu  ‘HELP FOR STUDENTS‘ on the right-hand-side.

Learning Tools​

Online Submission

Whichever assessment tool is being used, please:

  • Read carefully any instructions provided by your Instructor on what you need to do to complete the particular assignment and how and when to submit your work.
  • Know whether the submission point allows you to submit more than once, or if your first submission is final.  If you are unable to submit, please first contact your instructor as the assessment links are created by them, before you log a ticket. 

PLEASE NOTE:

DEADLINE –  Your submission needs to be completed before the deadline. It is important that you remember to upload your assignment in plenty of time as depending on your internet connection and broadband speed time for upload may verily, and you don’t want to upload your assignment late because of your internet connection.

DON’T leave everything to the last minute. Remember, being able to submit work or deliver projects on time requires time management skills. Most uploads are very fast, but depending on the size and type of the file, and or the internet connection and broadband bandwidth, upload times can vary, typically 2 minutes or up to 10 minutes in some cases. 

  • Blackboard Assignment will allow you to submit an assignment after the due date if your lecturer created a Blackboard Assignment,  and will notify your lecturer that it was a late submission. What this means in terms of your grade is governed by module policy.
  • Turnitin might not allow you, depending on how the assignment was set up. Please contact your lecturer for more information.
  • Whenever you submit an assignment, please make sure you check your email for a confirmation receipt. If you didn’t receive it, contact us.
  • Please contact your module leader to inform them you made a wrong submission. Then, contact us. Your module leader will be contacted and they will decide how to proceed. Please keep in mind that this process might take some time and assignments have deadlines, so if you made a wrong submission, contact the Service Desk and your module leader as soon as possible.
  • In the first instance please check with your lecturer or module leader as they are managing the content within their modules.
  • If the problem persists and the content has been published on the Blackboard module but you still cannot access it, please contact us.
  • Both Turnitin and Blackboard assignments accept file sizes up to 100 MB and 800 pages, however, your files should not exceed the 100 MB limit.
  • If the Blackboard assignment is using the SafeAssign option, then the file size must be less than 10 MB for the similarity report to be generated. (if the file is larger than 10 MB, you can still submit although SafeAssign will not be able to process the file and generate the similarity report)

Assessment Submission Tools

Blackboard Assignment​
  • The Blackboard Assignment is a tool built into Blackboard and offers assignment hand-in, online marking, delegated marking, and anonymous marking.
  • You can go back into the Assignment at any time and you will be able to see the files you have submitted.
  • There might be different reasons for this, depending on how your lecturer set up the assignment. Blackboard Assignment has a 100MB* file size upload limit. The assignment might also have been set up not to allow late submissions. Please contact your lecturer for clarification, or contact us.
  • On Blackboard Learn/Original site, please see this pdf guide
Turnitin​
  • Turnitin is a web-based plagiarism prevention system used by most universities in the UK. It is an online software program that searches a database of journals, past student work, and much of the Internet to find strings of text which match with a piece of a student’s work. When you submit a piece of work, and originality report is produced and your lecturer has access to it.
  • If you have tried to submit to Turnitin, but are not 100% sure that the submission was successful, go back to the assignment submission point and check your work is there. 
  • There might be different reasons for this, depending on how your lecturer set up the assignment. Blackboard Assignment has a 100MB* file size upload limit. The assignment might also have been set up not to allow late submissions. Please contact your lecturer for clarification, or contact us.

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